Complaints Handling

St Patrick’s School is committed to providing a safe and supportive learning environment. From time to time, students and parents can sometimes feel aggrieved about something that is happening at the school that that they believe requires attention, further investigation or change in procedures or a resolution.

​St Patrick’s School endeavours to ensure that complaints are managed and resolved fairly and timely.

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Grievance Policy

From time to time misunderstandings and differences of opinion will occur, and that these need to be resolved satisfactorily in partnership with the stakeholders involved.  Addressing such matters within a framework of dignity, respect and truth can provide powerful opportunities to model the love of Christ in the reality of our contemporary world.  It is recognised that the best way of maintaining good working relationships, is to follow fair and equitable procedures for the resolution of grievances. 

Click here to view the Grievance Policy

Grievance Procedure -Students

It is important that everyone feels happy and safe at school so that the best learning can take place. Everyone, staff and students, need to work closely together to provide the best educational opportunities for you. If you have a problem, a concern or a complaint or a grievance, we encourage you to speak to someone about it. 

Click here to view Grievance Procedures for students

Grievance Procedures - Parents

The relationship between the home and the school is a very important part of ensuring that children are happy, secure and open to learning.  Parents, care givers and school staff need to work together to provide the best educational opportunities for children.  We encourage you to discuss your child’s progress with his/her teacher and to let the teacher know if you have any concerns so the school can work with you to resolve these as promptly and effectively as possible.  

Click here to view Grievance Procedures - Parents